Firstly, make sure you have followed the instructions, entered the battery correctly, charged the device or lugged it in correctly. If that fails, phone a friend or Google it. If you are still not winning then contact us. Have all your documents handy and we will work through the returns/ exchange process.
| Cookie | Duration | Description |
|---|---|---|
| __cf_bm | 30 minutes | This cookie is set by CloudFlare. The cookie is used to support Cloudflare Bot Management. |
| G_ENABLED_IDPS | 7978 years 6 months 3 hours 25 minutes | The cookie is used by Google and is used for Google Single Sign On. |
| mailchimp_landing_site | 1 month | The cookie is set by the email marketing service MailChimp. |
| ss | session | This cookie is set by the provider Eventbrite. This cookie is used for the functionality of website chat-box function. |
| TawkConnectionTime | session | This cookie is set by Tawk.to which is a live chat functionality. The cookie is used to remember users so that previous chats can be linked together to provide better and improved service. |
| vchideactivationmsg_vc11 | 3 years | This cookie is used for sending messages from the contact form. |
| Cookie | Duration | Description |
|---|---|---|
| _ga | 2 years | This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. |
| _ga_RRX854FQ7F | 2 years | This cookie is installed by Google Analytics. |
| _ga_V3J09D0V94 | 2 years | This cookie is installed by Google Analytics. |
| _gcl_au | 3 months | This cookie is used by Google Analytics to understand user interaction with the website. |
| _gid | 1 day | This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form. |
| utm_campaign | past | This cookie is used for tracking elements of the Google AdWord campaign used to generate traffic to the site. |
| utm_content | past | This cookie is used for storing the session content value if present. |
| utm_source | past | This cookie is used to record from where the visitor came to the website orginally. This information is used by the website operator to know the efficiency of their marketing. |
| utm_term | past | This cookie is used to record from where the visitor came to the website orginally. This information is used by the website operator to know the efficiency of their marketing. |
| Cookie | Duration | Description |
|---|---|---|
| _fbp | 3 months | This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website. |
| fr | 3 months | The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin. |
| IDE | 1 year 24 days | Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile. |
| NID | 6 months | This cookie is used to a profile based on user's interest and display personalized ads to the users. |
| test_cookie | 15 minutes | This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies. |
| utm_medium | past | This cookie is used to record from where the visitor came to the website orginally. This information is used by the website operator to know the efficiency of their marketing. |
| VISITOR_INFO1_LIVE | 5 months 27 days | This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website. |
| YSC | session | This cookies is set by Youtube and is used to track the views of embedded videos. |
| Cookie | Duration | Description |
|---|---|---|
| _ce.s | 1 year | No description |
| _dc_gtm_UA-189155300-1 | 1 minute | No description |
| CONSENT | 16 years 6 months 1 day 15 hours 24 minutes | No description |
| cookielawinfo-checkbox-functional | 1 year | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
| cookielawinfo-checkbox-others | 1 year | No description |
| cookies.js | session | No description available. |
| past | No description available. | |
| gclid | past | No description |
| handl_ip | 1 month | No description available. |
| handl_landing_page | 1 month | No description available. |
| handl_original_ref | 1 month | No description available. |
| handl_ref | 1 month | No description available. |
| handl_url | 1 month | No description available. |
| username | past | No description available. |
| vchideactivationmsg | 3 years | This is a backend editor cookie which is used for simplifying the backend visual editor. |
| woocommerce_recently_viewed | past | Description unavailable. |
| yt-remote-connected-devices | never | No description available. |
| yt-remote-device-id | never | No description available. |
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